Your boss is arrogant. He or she cannot take criticism but hands it out liberally as a way to stay in the spotlight. What do you do? On this edition of the Regina Brett Show, Regina explores ways to identify and overcome arrogance at work with the researcher who developed WARS. No, it’s not the physical combat “war” but WARS which stands for the Workplace Arrogance Scale. Plus, learn the secrets behind the success of great bosses from award-winning Northeast Ohio bosses and author and management coach Jill Geisler.